Frequently Asked Questions

Everything you need to know about your next pair of Wade performance gear.

How do I determine my size for Way of Wade sneakers?

Our sneakers generally run true to size. However, for high-performance basketball play, some athletes prefer a snug fit. We recommend checking our detailed size chart which includes CM/JP measurements for the most accurate fit.

What is the return policy for performance footwear?

We offer a 30-day return policy for items in original, unworn condition with all packaging intact. Please note that shoes worn on-court for practice or games cannot be returned unless there is a manufacturing defect.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days. Processing times may vary during limited edition drop events. You will receive a tracking number via email as soon as your order leaves our warehouse.

Are the outsoles suitable for outdoor courts?

While many of our models feature high-abrasion rubber (TUFF OS) suitable for outdoor use, specific 'lifestyle' or premium 'Elite' versions are optimized for indoor hardwood. Check the product specifications for the 'Outdoor Friendly' tag.

Is Boom technology durable for heavy players?

Yes, Li-Ning Boom technology is engineered for maximum energy return and longevity. It is designed to withstand high-impact landings and maintain its responsiveness throughout the lifespan of the shoe, regardless of player weight.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and integrated mobile payment options like Apple Pay and Google Pay for a secure checkout experience.